CAM/Certified Apartment Manager Credential Course

Earning your CAM designation set you apart and positions you for long-term success in the multifamily industry.

WHAT YOU'LL LEARN:

• Comprehensive marketing plans
• Sales team management and product readiness
• Equitable treatment of current and potential residents
• Resident retention and the maintenance of a positive company image
• Consistent and ongoing resident communication
• Positive resident service and issue resolution
• Enforcement of company policy in compliance with laws and regulations
• Property inspections
• Preventive maintenance programs
• Service request process
• Apartment turnover process
• Contractors and vendors
• Recruitment, hiring, orientation and training of high-caliber employees
• Systematic employee evaluation
• Employment regulations and record keeping
• Analysis of the property’s financial operations with corrective actions for under performance
• Monitoring of property performance to achieve the owner’s investment goals
• Accounting principles and practices
• Maximizing net operating income
• Reporting property performance honestly and accurately

REQUIREMENTS:

 To obtain the CAM credential, candidates must complete the following:

• Minimum of 12 months of onsite property management experience. (This can be obtained while taking the course; you will receive a provisional certificate until this requirement is met.)
• Successful completion of all CAM coursework (totaling 40 hours).
• Meet all examination standards within six (6) months of declaring candidacy.