CAPS/Certified Apartment Portfolio Supervisor

You'll learn about:

• Recruiting high-performing employees
• Employee performance, engagement, and retention
• Minimizing conflict through stakeholder communications
• Ethical behavior and conflicts of interest
• Annual operating budgets and owner performance objectives
• Property and portfolio results
• Due diligence process
• Property takeover process
• Capital improvement plans
• Managing risk through inspections, follow-up procedures, and incident reporting compliance
• Minimizing legal risk and liability
• Regulatory agency oversight of assisted housing
• Analyzing property performance data to inform action
• Management agreements
• Evaluating and reporting property performance using key performance indicators

Requirements:

To obtain the CAPS credential, candidates must complete the following:

• Minimum of 24 months employment as a multi-site supervisor OR be a CAM in good standing with 24 months employment as an apartment manager.
• Successful completion of all CAPS course work (totaling 40 hours)
• Pass the CAPS exam within six (6) months of declaring candidacy